Privacy Policy – Fresh World

Freshworld.lk

Protecting your privacy is important to Freshworld.lk. This Privacy Policy outlines how we collect, use, hold, disclose and safeguard your personal information collect from users (Each). By accessing or using Freshworld.lk, you agree to the terms outlined in this policy.

This policy applies if you interact with Freshworld.lk through our website, over the phone, via email, through our mobile applications or otherwise by using any of our social media platforms and all other products and services offered by the Company.

By using our social channels, you signify your acceptance of this policy. Your continued use of these channels following the posting of changes to this policy will be deemed your acceptance of those changes.

Information We Collect:

We may collect various types of information when you interact with Freshworld.lk, including but not limited to:

Personal Information: Name, contact information, address, and payment details.
Log Data: Information about your interactions with our website, including IP addresses, browser type, and pages visited.
Device Information: Information about the device you use to access our website, such as device type and operating system.

How We Use Your Information:

We use the collected information for the following purposes:

Order Processing: To fulfill and manage orders, including payment processing and delivery.
Customer Service: To respond to inquiries, provide support, and address customer concerns to provide a better service.
Improving Services: To analyze and improve our website, products, and services when shopping with us.
Marketing: To provide relevant promotional materials, offers and newsletters of our existing and new products and services available.

Information Sharing:

Freshworld.lk does not sell, trade or rent your personal information to third parties. We may share your information with trusted service providers to facilitate order processing, delivery, and other services. These third parties are required to maintain the confidentiality of your information.

Security:

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies:

Freshworld.lk uses cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but please note that some features of our website may not function properly if cookies are disabled.

Children’s Privacy:

Freshworld.lk does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.

Changes to Privacy Policy:

Freshworld.lk reserves the right to update or modify this Privacy Policy at any time without prior notice. We will notify you of any changes by updating the “Effective Date” at the bottom of the policy. We encourage you to review this policy periodically and you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.