Freshworld.lk
Thank you for choosing Freshworld.lk for your fresh vegetable and fruit needs. Our delivery Policy outlines the terms and conditions related to the delivery of our products. Please read this policy carefully before placing an order.
Delivery Areas:
Freshworld.lk currently delivers fresh vegetables and fruits to specified areas within Colombo District. If your location is not within our current delivery range, we apologize for any inconvenience.
Delivery Times:
We strive to provide prompt delivery services to ensure the freshness of our products. Delivery times may vary depending on your location.
Order Processing:
Orders placed before the cut off time 12.00 p.m. will be processed on the same day. Orders received after the cut-off time will be processed on the next business day.
Delivery Charges:
Freshworld.lk may apply delivery charges based on the delivery location and total order weight. You can view the applicable charges during the checkout process. We may offer free delivery promotions, which will be communicated through our website or promotional materials accordingly.
Tracking Orders:
Once your order is processed and out for delivery, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website.
Delivery Confirmation:
Upon successful delivery, you will receive a confirmation email or SMS. If you are unavailable at the provided address during delivery, our delivery personnel will follow any special instructions provided during the checkout process.
Quality Assurance:
At Freshworld.lk, we take pride in delivering the freshest and highest quality products.
Contact Information:
If you have any questions or concerns about our Shipping Policy, please contact our customer service team sale@freshworld.lk or +94 770 280 001.
Freshworld.lk reserves the right to update or modify this Shipping Policy at any time without prior notice. We encourage you to review this policy periodically to stay informed about our shipping practices.
Thank you for choosing Freshworld.lk for your fresh and delicious produce!
Freshworld.lk Team
Last updated: 03rd April, 2024
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